FAQ

Answers to Frequently Asked Questions

Is SlickPOS suitable for my business?

SlickPOS is a Point of Sale solution exclusively designed for food outlets. SlickPOS adapts to any type of food outlet, be it a dine-in restaurant, QSR, cafe, bakery, food truck or cloud kitchen.

Why should I choose a cloud-based POS?

Gone are the days when a POS machine, or a standalone billing system was sufficient. With food delivery becoming mainstream, today’s food outlets are selling beyond their physical boundaries. A smart, cloud-based POS can help you integrate online orders, manage your store remotely, prevent fraud, and also help you grow more by leveraging data. Checkout our comparison with traditional billing machines.

I run multiple outlets, can I use SlickPOS?

Yes, you can manage multiple outlets with SlickPOS. If the outlets share the same menu, it just takes a minute to add a new location in your SlickPOS account.

I run a franchise, can I use SlickPOS?

Yes, you can use franchised outlets with SlickPOS. The SlickPOS Analytics app, gives you a report of how each franchise is performing.

How are you different from other POS systems?

SlickPOS is easy to get started and scales as your grow. We have a transparent pricing, features required for a food business, a simple do-it-yourself management portal, and an apps ecosystem to extend the POS.

How do I make payments?

To make payments and recharge App credits, you can contact us on website/in-app chat and we will send you the payment link. If you are purchasing a monthly plan, you will be signed up for recurring payments.

How does your customer support work?

To request support, you can send us a message on the website/in-app chat widget. Our support team will either call or message you back in few minutes. Our support team is available between 9am to 11pm IST on all days.

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